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Frequently asked questions?
To make a hotel booking on Enjoy Sarawak, you can visit their website or download their mobile app. Select your desired Sarawak destination, check-in and check-out dates, and the number of guests. After clicking on the "Search" or "Find Hotels" button, you'll be presented with available hotel options. Browse through the hotels, select one that suits your preferences and budget, review the details, and click on "Book Now" or "Reserve." Provide the required information and proceed with the payment to confirm your hotel booking. Upon completion, you will receive a confirmation email or notification with the details of your reservation.
The cancellation policy for your hotel booking can typically be found during the booking process or in your confirmation email. During the booking process, there is often a link or tab labeled "Cancellation Policy" or "Terms and Conditions." Clicking on it will provide you with the relevant information. Alternatively, check your confirmation email for a section titled "Cancellation Policy" or similar, which outlines the terms and conditions related to canceling or modifying your reservation, including any potential fees or deadlines. If you can't find the cancellation policy through these methods, you can contact Enjoy Sarawak's customer support for assistance.
Once you have successfully completed the hotel booking process on Enjoy Sarawak, you will typically receive a confirmation email or notification. The confirmation serves as proof that your hotel booking has been confirmed. The confirmation email contains details such as the hotel name, check-in and check-out dates, room type, and any additional services you may have booked. If you made the booking through the Enjoy Sarawak mobile app, you might receive a push notification instead of an email. It's important to review the details in the confirmation email or notification to ensure they match your intended booking. If you don't receive a confirmation within a reasonable time frame, you should contact Enjoy Sarawak's customer support for assistance.
The charges associated with canceling a hotel booking on Enjoy Sarawak depend on the specific hotel's cancellation policy and the timing of your cancellation. Some hotels offer free cancellation within a specified period, allowing you to cancel without incurring any charges. However, other hotels may have cancellation fees or non-refundable bookings. It is important to review the cancellation policy provided during the booking process or in your confirmation email. This policy will outline the specific terms and conditions regarding cancellations, including any applicable charges. If you have any uncertainties, it is advisable to contact Enjoy Sarawak's customer support for clarification on the cancellation fees or charges that may apply to your booking.